What social service agencies need right now: Coronavirus checklist

When Hurricane Sandy struck New York in 2012, it served as a wake-up call for everyone. The city’s infrastructure was inundated by water, the economy faltered, families were relocated, and social services agencies were forced to take emergency financial and professional risks to ensure that vulnerable communities had the support they needed when it mattered most.

In that moment, we all worked to use the experience as a learning opportunity so that when future crises occurred, we could all be better prepared. These lessons included the importance of seamless and responsive social services, which required advance guidance, contractual flexibility and financial assurances so providers could respond effectively in the crisis to support those who need it.

Op-Ed by Michelle Yanche, Executive Director, Good Shepherd Services
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